About Us

“GatiShakti Sanchar Portal” is a collaborative institutional mechanism between all stakeholders including Central and State/UT Government(s), Local bodies, and Service Providers to facilitate the Right of Way (RoW) Application Process through a single interface.

This portal envisages bringing transparency, accountability and responsiveness to all stakeholders while processing the application. This has further been taking a giant leapfrogging towards “Ease of Doing Business” as the application process for installation of Digital Infrastructure is being delayed due to inconsistency and uncertainty of policy and process and it requires maintaining a fast-tracking application process to overcome the challenges of implementation of Right of Way Rules-2016. This would provide a robust mechanism to achieve our goal of “Broadband to All” as envisaged in the National Digital Communication Policy-2018.



  • GatiShakti Sanchar Portal will enable applicants from Telecom Services Providers (TSPs), Infrastructure Providers (IPs), Internet Services Providers (ISPs) etc. to apply for RoW approvals for laying Optical Fiber Cables (OFC) and erecting Telecom infrastructures like Towers etc. to submit their applications to various agencies of State/UT Governments and local bodies.
  • To assist users, it has a dedicated 8x6 (Monday to Saturday) customer services call center (from 10 AM – 6 PM), which supports RoW applicants and other stakeholders through a number (0755-2700802) and email support@gatishaktisanchar.gov.in
  • The GatiShakti Sanchar Portal is also integrated with the Ministry of Railways, Ministry of Road, Transport & Highways, and Ministry of Defense (DGMO and DGDE). Shortly, it will be integrated with the Ministry of Environment, Forest, and Climate Change.
  • For effective monitoring the dashboard of the portal gives pendency status – overall, State wise and district-wise.





Telecom Service Providers, ISPs and other establishments who need to obtain RoW permissions from State Government will be immensely benefitted from the GatiShakti Sanchar Portal because it will facilitate:
  • Applying for RoW permission for any state of India in one place
  • Centralized tracking of applications disposal status
  • Automated alerts on application processing updates
  • Centralized help desk availability
  • Faster approval of applications since pendency will be monitored by the Communications Ministry
  • Faster rollout of services like 5G, Fiberisation of Towers, and Broadband connectivity to Citizens/Institutions.


  • Another step in the direction of facilitating 'Ease of Doing business'
  • Quick approvals will lead to:
    • laying of more OFC and thus may accelerate Fiberisation
    • Increasing Tower density, and will enhance connectivity and improve Quality of Service
    • Increased fiberisation of Telecom towers, thus better Broadband speeds
  • Increased fiberisation of Telecom towers, thus better Broadband speeds
  • Broadband will reach all villages.
  • Institutions like hospitals, police stations, panchayat offices, schools and colleges, anganwadis etc. will get broadband connectivity.
  • Availability of Broadband will facilitate the delivery of e-Governance services such as e-Health, e-education, e-commerce, cashless transactions etc. in rural areas.
  • States can expect more industrial investments; if Broadband connectivity is good, thereby providing more employment opportunities and more revenue as part of share in GST.
  • Online working will bring efficiency, transparency and accountability to the various departments of State/UTs.
  • Heads of departments and Chief Secretary of state will be able to easily monitor and fix responsibility.


  • With better broadband connectivity Citizens can:
    • easily access Government services, search for information online, undertake cashless transactions, and can participate in Nation building in rural areas.
    • read the online latest news, become politically aware, read about farming techniques, sell their produce online, sell their handicrafts online, read about products, services and jobs available in nearby cities, buy household necessities online and can access various Government services being provided online through various websites and Mobile Apps viz. BHIM, UMANG, Digi Locker etc.


Last Updated On:21 Sep, 2023